General Questions

To start the application process, you need to contact us and fill in Intake File given. Once submitted, our team will review and do for further steps.

Generally, you will need to provide identification documents, proof of residence, and any relevant certificates or transcripts. Specific requirements may vary depending on the type of application.

The processing time varies based on the complexity of your case. Typically, it takes between 2-4 weeks. We will notify you as soon as a decision has been made.

Yes, you can track the status of your application through the online portal using the unique application number provided to you at the time of submission.

Payment and Fees

We accept various payment methods including credit/debit cards, bank transfers, and online payment services like Zelle Please refer to our payment options page for detailed information.

Additional fees may apply for expedited processing, document certification, and shipping. All applicable fees will be clearly outlined during the application process.

Application fees are generally non-refundable. However, if there was an error on our part, we will review the case and may issue a refund at our discretion.

Specific Scenarios

If you notice a mistake on your application, please contact our support team immediately. We will assist you in correcting the information before the processing begins.

If your application is denied, you will receive a notification explaining the reason for the denial. You may submit an appeal within 30 days of receiving the denial notice. Detailed instructions on how to appeal will be provided in the denial notification.

Yes, you can apply for multiple services simultaneously. Each service will have its own application form and requirements, which need to be completed separately.

Contact and Support

You can contact our customer support team via email at info@turonglegal.com or call us at U.S. Phone+ (1) 713 561 5595 / VN Phone: (+84) 988 792 023. Our support hours are Monday to Friday, 9 AM to 5 PM.

Detailed information about all our services is available on our website under the ‘Services’ section. Additionally, our blog and knowledge base contain articles and guides on various topics related to our services.

How can we help you?

Please do not hesitate to reach out to Truong Law Firm for a free consultation and support. My team and I are here to assist you in finding the best solutions for your immigration needs.